WE CARE ABOUT THE PROTECTION OF YOUR PERSONAL DATA!
What personal data does SUSHI SMILEFOOD RESTAURANT MANAGEMENT collect and why?Smilefood.ae processes your personal data because you use our services. We use the following personal data for the following purposes.
We process the personal data that you provide to us when you place an order. This personal data is necessary for the fulfillment of your order, order confirmation and order evaluation, payment and a possible refund. The legal basis for such processing of personal data is that it is necessary for the performance of a contract, as defined in the GDPR. During the order process, we process the following personal data:
Name Address details Contact details Order2. Restaurant reviews
In addition to the above processing operations, we process the personal data that you provide when submitting a restaurant review. The legal basis for this processing of personal data is your consent to this (by posting a restaurant review) in accordance with the GDPR. You may withdraw your consent by contacting us at [email protected]. When you post a restaurant review, we process the following personal data:Name (if provided) Email3. Customer serviceWhen you contact our customer service department, we will use the personal information you provide to answer your question or process your complaint. The legal basis for such processing of personal data is that it is necessary for the performance of a contract, as defined in the GDPR. We process the following personal data for customer service purposes: Name Address details (if applicable) Contact details Payment details (if applicable) Comments (if applicable)
4. Customer Satisfaction SurveyTo ensure that our services are tailored to your preferences, any personal data you provide to our customer service department may be used for things such as customer satisfaction surveys. The legal basis for this processing is the need to pursue the legitimate interests of Smilefood.ae (customer satisfaction) as defined in the GDPR. This applies to the same personal data referred to in paragraph 2.Information you provide voluntarily:
– Registration information when creating a profile on the SUSHI SMILEFOOD RESTAURANT MANAGEMENT page, so that we can:
We will also use your personal data if it is in our legitimate business interests to do so, but only if those interests are not overridden by your interests in protecting your personal data or your other rights and freedoms.In some cases, we may have a legal obligation - a legal basis for collecting personal data from you (for example, in the event of legal proceedings), or we may need to process it or transfer it to others in order to “protect your vital interests”, saving someone then life.) or another person (for example, in the case when the life of another person is in danger).In addition, if we collect and use your personal data in reliance on our legitimate interests (or those of a third party), we will tell you at the appropriate time what those legitimate interests are.
If you have any questions or would like more information about the legal basis on which we collect and use your personal data, please contact us using the contact information provided in the “How to contact us?” section above.For example, for marketing purposes, to receive our latest promotions and new delivery services, for example, as well as any other promotional newsletters.Consent to the processing of your personal data is given when registering on our website or when filling out various forms posted on our website (for inquiries and for subscribing to advertising/newsletters).The consent you have given may be withdrawn at any time by sending an email to [email protected].Email newsletter for information about your marketing preferences